Yes, Redwax Cloud Hosting MySQL databases are unicode compatible.Can I add an auto responder to my emails?
An auto responder can be setup in cPanel to respond to any incoming emails with a message...Can I change my cPanel username?
Unfortunately our system does not allow a change of username as the system uses your current...Can I execute shell exec() function on PHP or it is prohibited?
Not on our shared hosting platform but with a dedicated service, you are free to do as you please...Can I have register globals turned on?
We do not recommend that you use register globals and as such, this is not available on our...Can I set permissions to 777?
It is not recommended to change your permissions to 777 as other users on the server as well...Do shared servers have pear php installed?
All of Redwax Cloud Hosting shared servers have pear PHP installed on them.Do we support ffmpeg?
Redwax Cloud Hosting dedicated hosting plans allow any application to be installed including...Do you support .htpasswd?
All Redwax Cloud Hosting plans support .htpasswd.Do you support Joomla!?
We sure do!Do you support Movable Type with your web hosting?
Yes we do!Do you support Zend Optimizer?
Yes, Redwax Cloud Hosting supports Zend OptimizerError: register_globals is disabled in your PHP configuration
If you installed a new script and are getting the 500 error trying to load the page please you...How do I backup my site in cPanel?
It is important to have your own backup procedure in place to protect yourself from...How do I change my cPanel password?
You can change your cPanel password at anytime. - Login to cPanel- Under 'Account Management'...How do I change permissions on files and folders?
Login to cPanel and click 'File Manager' which is located under the 'Site Management' menu, this...How do I get my site to automatically go to my first page?
All your website's files and folders should be placed under the public_html directory in your...How do I login to my domain's cPanel?
You can login to your cPanel by order confirmation email welcome email.How do I password protect a folder?
Within cPanel, you have the ability to password protect a folder within your website. You can...How do I read my web stats on Webalizer?
You can view your website's statistics through the Webalizer feature in cPanel. This can be found...How do I setup Cron jobs ?
A cron job allows you to run a certain command at times set by the job such as deleting...How do I transfer my existing website's content to Redwax Cloud Hosting?
If you have been using cPanel with your previous host then you need to create a full backup of...How do I use/access my website email or webmail ?
Working with Email Accounts=============================Please follow the steps below to create a...How do you download raw access logs ?
You can download raw access logs through your cPanel account. Login to cPanel, then select 'Raw...How much is a dedicated IP?
You can order a Dedicated IP from your client area.How to enable/disable Spam Assassin?
Spam Assassin is used to filter out incoming email on a server side basis. The feature can be...I've lost my control panel/billing logins.
If you have forgotten or lost your username or password you can have your welcome email resent,...My content is in the wrong folder, how do I move the files to the correct location?
You would need to move your content to the public_html folder (for the main domain). You can move...Mysql database and user naming syntax
Since we run a shared hosting environment, we have to uniquely identify your usernames to your...Should I store a local copy of my website?
It is essential to keep a local copy of your website to protect it from any number of...What is FastCGI?
When using the common PHP installation on a webserver, PHP runs as the user nobody and it doesn't...What is HotLink Protection ?
HotLink protection prevents other websites from directly linking to files on your website. Other...What is a Parked Domain?
A parked domain points a new domain name to the same directory that your primary account points...What is the meaning of owner, group, and everyone in the permissions panel?
- Owner defines the permissions set for your main FTP account. - Group defines permissions valid...What is the path to public html in php?
The path to public html is: /home/your-cpanel-username/public_htmlWhat version of Apache do you support?
Apache versions are updated frequently along with the update of controlpanel. Please login into...Where do I upload my files?
All files and folders should be uploaded to the public_html directory.The public_html folder can...