Articles

 How can I find my client ID?

Your client ID is listed on your invoice as the first half of your invoice number. It is also...

 How can I find out what my plan includes?

Details of the our hosting plans can be found on our website.  If you are unsure then lease...

 How do I cancel my account ?

With Redwax Cloud Hosting you can cancel your account at anytime.The easiest way to do this is to...

 How do I pay an invoice ?

You can pay an invoice by logging into your client area. In the 'Service' section click 'View...

 How do I update my contact information ?

You can update your billing contact information in yourclient area. From the 'Client Profile'...

 How do I update my credit card details?

the WorldPay Shopper page: https://secure.worldpay.com/ Click on the Agreement Login link....

 How do I view my invoices ?

You can view your invoices by logging into your  customer portal using your...

 I've lost my control panel/billing logins

If you have forgotten or lost your username or password you can have your welcome email resent,...

 If I cancel my account after 30 days can I get a refund with your anytime money back guarantee?

Yes! For further information on this please review the terms of service on our website where you...

 If I cancel my account, can I reactivate it?

It may be possible to reactivate your account if you cancel it. If you originally cancelled...

 Where are your Terms & Conditions located ?

You can view our Terms & Conditions on the footer of our website Redwax Cloud Hosting