Knowledgebase - Redwax Cloud Hosting

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How can I find my client ID? Your client ID is listed on your invoice as the first half of your invoice number. It is also... How can I find out what my plan includes? Details of the our hosting plans can be found on our website. If you are unsure then lease... How do I cancel my account ? With Redwax Cloud Hosting you can cancel your account at anytime.The easiest way to do this is to... How do I pay an invoice ? You can pay an invoice by logging into your client area. In the 'Service' section click 'View... How do I update my contact information ? You can update your billing contact information in yourclient area. From the 'Client Profile'... How do I update my credit card details? the WorldPay Shopper page: https://secure.worldpay.com/ Click on the Agreement Login link.... How do I view my invoices ? You can view your invoices by logging into your customer portal using your... I've lost my control panel/billing logins If you have forgotten or lost your username or password you can have your welcome email resent,... If I cancel my account after 30 days can I get a refund with your anytime money back guarantee? Yes! For further information on this please review the terms of service on our website where you... If I cancel my account, can I reactivate it? It may be possible to reactivate your account if you cancel it. If you originally cancelled... Where are your Terms & Conditions located ? You can view our Terms & Conditions on the footer of our website Redwax Cloud Hosting

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