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Your client ID is listed on your invoice as the first half of your invoice number. It is also...
How can I find out what my plan includes?Details of the our hosting plans can be found on our website. If you are unsure then lease...
How do I cancel my account ?With Redwax Cloud Hosting you can cancel your account at anytime.The easiest way to do this is to...
How do I pay an invoice ?You can pay an invoice by logging into your client area. In the 'Service' section click 'View...
How do I update my contact information ?You can update your billing contact information in yourclient area. From the 'Client Profile'...
How do I update my credit card details?the WorldPay Shopper page: https://secure.worldpay.com/ Click on the Agreement Login link....
How do I view my invoices ?You can view your invoices by logging into your customer portal using your...
I've lost my control panel/billing loginsIf you have forgotten or lost your username or password you can have your welcome email resent,...
If I cancel my account after 30 days can I get a refund with your anytime money back guarantee?Yes! For further information on this please review the terms of service on our website where you...
If I cancel my account, can I reactivate it?It may be possible to reactivate your account if you cancel it. If you originally cancelled...
Where are your Terms & Conditions located ?You can view our Terms & Conditions on the footer of our website Redwax Cloud Hosting
