Your client ID is listed on your invoice as the first half of your invoice number. It is also available in your original welcome email from us. Your client ID is the fastest way for us to find your account if you call us, if you email us from your authorised email address, your email will automatically be linked with your client ID and account in our billing system.
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If I cancel my account, can I reactivate it?
It may be possible to reactivate your account if you cancel it. If you originally cancelled...
How do I cancel my account ?
With Redwax Cloud Hosting you can cancel your account at anytime.The easiest way to do this is to...
Where are your Terms & Conditions located ?
You can view our Terms & Conditions on the footer of our website Redwax Cloud Hosting
If I cancel my account after 30 days can I get a refund with your anytime money back guarantee?
Yes! For further information on this please review the terms of service on our website where you...
I've lost my control panel/billing logins
If you have forgotten or lost your username or password you can have your welcome email resent,...