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Once your domain request has been processed we are unable to make a change to the domain...
Can I transfer an existing domain to Redwax Cloud Hosting?If you want to use an exisitng domain of yours as part of your Redwax Cloud Hosting order rather...
Can I use a domain registered elsewhere with my Redwax Cloud Hosting account?You can point addon or parked domains at your Redwax Cloud Hosting account, the number of each...
Do you offer Domain Privacy?You can activate Domain Privacy on any domains registered with us through your customer portal at...
How do I add another domain to my account?Depending on your package, you can add additional domains to your account in a couple of ways....
How do I change my primary account domain?If you'd like to change your primary account domain name, please complete a ticket and send it to...
How do I get my EPP authorisation code?Your EPP authorisation code will give you the ability to manage your domain, update your email...
How do I register a new domain name and add it to my Redwax Cloud Hosting account?If you would like to purchase a new domain name you can do so at any time from your customer...
How do I renew my domain?Your domain will automatically be renewed with Redwax Cloud Hosting as long as you have an active...
How long does it take for my DNS to resolve ?It can take as little as a few minutes to between 24-48 hours for a domain for complete global...
I would like Redwax Cloud Hosting to manage my domain is this possible?You can fully transfer any domain of yours over to Redwax Cloud Hosting by asking your current...
What is a Parked Domain?A parked domain points a new domain name to the same directory that your primary...
What is an addon domain?An addon domain is a separate domain that is hosted on your primary domain but...
