How do I cancel my account ?

With Redwax Cloud Hosting you can cancel your account at anytime.

The easiest way to do this is to login to your client area and request a cancelation against the relevant service.  However, please let us know if you have experienced any specific problems with our service and we may be able to solve the issue and save you the hassle of cancelling your hosting account.

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If I cancel my account, can I reactivate it?

It may be possible to reactivate your account if you cancel it. If you originally cancelled...

Where are your Terms & Conditions located ?

You can view our Terms & Conditions on the footer of our website Redwax Cloud Hosting

If I cancel my account after 30 days can I get a refund with your anytime money back guarantee?

Yes! For further information on this please review the terms of service on our website where you...

I've lost my control panel/billing logins

If you have forgotten or lost your username or password you can have your welcome email resent,...

How do I update my contact information ?

You can update your billing contact information in yourclient area. From the 'Client Profile'...